Continual Process Improvement
Our structured approach to continual process improvement provides a system, tools and techniques to enable you to measure and improve the performance of your processes; targeting and supporting your improvement resource for maximum effect.
Process improvement techniques are applicable to administrative processes such as Quotation & Sales Order Entry, Production Control, Purchasing etc, as well as manufacturing processes.
Simple steps to understanding and improving your processes:-
- Define the Process.
- Process mapping.
- Understand your customers’ requirements.
- What is demanded, what is expected, what will excite?
- Understand the capability of your process.
- Identify critical parameters to measure, collect & analyse data.
- Measure, monitor and control process performance.
- Run chart, control chart, SPC.
- Investigate sources and causes of poor performance and variation.
- Pareto, cause and effect, scatter diagram.
- Plan and manage process improvements.
Contact Clark Quality to find out how your company can benefit from practical, effective continual process improvement.